The digital transformation of Comoo with Odoo

Outgrowing the old ways
Comoo’s existing systems were outdated, fragmented, and unable to keep up with their growing operations. Key challenges included the lack of integration between different departments, which relied on disconnected systems such as Excel for invoicing and separate tools for accounting and scheduling. Manual, paper-based processes were time-consuming and error-prone, especially for vehicle inspections and customer communication. Limited visibility into real-time data created delays in decision-making and hindered customer service. As the company expanded geographically and faced increased customer demand, these inefficiencies became significant bottlenecks.
Comoo x dear digital
Comoo sought a digital transformation partner that could address its challenges with a scalable, user-friendly solution. They chose dear digital for our expertise in Odoo implementation and ability to deliver tailored solutions aligned with their unique business needs. Our collaborative approach and proven track record in phased digitalisation projects assured Comoo of a smooth transition and long-term success.
All operations under one roof
To address Comoo’s challenges, we implemented a centralised platform with Odoo to unify operations and provide real-time access to critical business data. Our solution focused on replacing manual processes with automation, improving visibility, and creating a seamless workflow across departments. A phased implementation ensured minimal disruption while gradually transforming operations.
Out-of-the-box solutions in Odoo
We implemented several Odoo modules to streamline Comoo’s operations. The Sales module helped manage customer interactions and quotations, while Invoicing and Accounting simplified financial processes and ensured accuracy. The Fleet module centralised vehicle data, including inspections and maintenance history, and Documents enabled paperless workflows. Additionally, Project Management enhanced internal project tracking, and Employees optimised HR management and scheduling. These modules provided a strong foundation for operational excellence and scalability.
Custom solutions
To meet Comoo's unique requirements, we developed several customisations. A key feature was the integration of Odoo with the Mendix app, allowing inspectors to conduct vehicle inspections digitally on mobile devices. Reports, including photos, were instantly accessible in Odoo, enhancing efficiency and accuracy. We also developed a customer portal that enabled clients to view real-time updates on their orders, invoices, and vehicle reports, improving transparency and customer satisfaction. Tailored dashboards provided management with actionable insights, enabling better decision-making and performance monitoring.
Key integrations
The Mendix app integration allowed inspectors to perform digital inspections and sync data directly with Odoo in real time. Automated email and SMS notifications enhanced communication with customers, while integration with external accounting tools streamlined compliance and reporting processes. These integrations supported a fully connected and efficient ecosystem for Comoo’s operations.
The outcome
Comoo now operates like a business should in 2025: efficient, data-driven, and built to scale. Revenue is up 25%, with systems in place that allow them to handle more vehicles and customers in less time, with the same amount of resources. Response times are twice as fast, inspections are fully digital, and paperwork is (almost) gone. Teams feel the difference: There's less stress, fewer last-minute issues, and more time to focus on growth. Real-time data gives them the insights to make smarter decisions, while the Odoo customer portal improves transparency and service. While our collaboration is ongoing, Comoo is no longer held back by outdated systems. They have the tools, insights, and efficiency to scale up.
Does a digital transformation sound like something you could use?
Efficient fleet management
Efficient operations are the backbone of any successful business. We helped Comoo by centralising data, improving visibility, and reducing manual tasks. With real-time access to information, Comoo works faster, smarter, and more efficient.
Arrival management
Customer check-ins were previously managed using a paper schedule. Now, an Odoo arrival screen provides real-time visibility, allowing everyone in the company to instantly see who is present.
Customer and vehicle tracking
Account managers now use Odoo to schedule and track every step a vehicle takes, with real-time updates accessible to customers via the Odoo customer portal.
Digital inspections
Inspectors transitioned from an outdated system to an integrated Odoo/Mendix app. Inspections are completed digitally on mobile devices, and customers receive reports with photos on their smartphones within minutes.
Paperless technical checks
The car wash and technical check processes, which used to rely on paper, are now fully electronic, enabling seamless updates on what needs to be done for each vehicle.
Digitalised vehicle delivery
The delivery process for vehicles, previously paper-based, has gone fully digital via the Odoo app. Customers now experience a smoother, more efficient handover process.
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