In this episode John sits down with Jonathan Gillyns, currently Director Merchants, PMO & Partnerships at Sodexo Benefits and Rewards Services. Previously launched bol.com in Belgium.

In this second round of their conversation they talk about what it takes to go from good to great, how customer expectations are culturally influenced, how to expand your business to Flanders, and much, much more.

Available on Spotify and Apple Podcasts.