The integration is enabled by installing a third-party connector in your Odoo environment and configuring it to match your setup. Data flows between Shopify and Odoo through scheduled actions - each type of data (orders, products, inventory, order status updates, etc.) has its own scheduler.

These can run as frequently as needed, from every minute to every hour, depending on your operational requirements.

The integration covers all key data flows:

• Products & Variants: Import products from Shopify or push them from Odoo, including full product mapping.
  
• Orders: Shopify orders are automatically imported into Odoo.
  
• Order Status Updates: When shipments are validated in Odoo, fulfillment updates are sent back to Shopify to keep customers and flows (e.g., Klaviyo) in sync.
  
• Inventory: Stock levels sync both ways, though Odoo typically serves as the source of truth.
  
• Payout Reports: Shopify Payments payout reports can be imported for proper reconciliation inside Odoo.
  
• Collections: Collections can be synced between both platforms. 

Odoo can export different stock values to Shopify, depending on how you want to manage availability. You can sync:

• On-hand quantity: What’s physically in your warehouse.
  
• Free-to-use quantity: On-hand - reserved stock.
  
• Forecasted quantity: On-hand - outgoing shipments + incoming purchase orders.
  

This gives you flexibility to choose the availability logic that best matches your operations.

Yes. You can manage products, variants, and attributes in Odoo and publish them to Shopify. The only requirement is that existing products match structurally in both systems.

For example, if a t-shirt in Shopify has three variants, the same product in Odoo must also be set up as one product with three variants, not as separate templates. Consistent configuration ensures correct mapping and syncing.

When you handle fulfillment in Odoo, the order imported from Shopify is processed normally through your Odoo workflow. Once the final delivery step is validated, Odoo sends an update back to Shopify, switching the order status from “unfulfilled” to “fulfilled.”

This keeps both systems aligned and triggers any downstream customer notifications on the Shopify side.

Yes. Orders created through Shopify POS appear in the Shopify backend and sync to Odoo just like regular orders.

Because POS orders are already fulfilled, Odoo creates the order and records a stock move in the designated POS location without generating an open delivery. This keeps inventory accurate across both systems.

All syncs run in queues and batches, so if something goes wrong, the system generates a clear error log showing what failed and when.

You can also enable email alerts to notify specific users whenever an error occurs, ensuring issues are spotted and resolved quickly.